Shipping policy
Shipping within USA is $10
Free shipping on orders over $200 USA ONLY
Pick Up Avaliable - NYC
Orders that are placed during the weekdays are sent out the following day
Orders that are placed during the weekends are sent out Mondays
Please note that once your order has been dispatched, we are not responsible for any lost packages or delivery issues
If your package experiences a delay, please use the tracking number provided and contact the courier service
IMPORTANT (FOR INTERNATIONAL SHIPPING)
Delivery times outside USA vary between 7-14 days and may take longer due to factors beyond our control
Please be aware that international orders may be subject to import fees or taxes levied by the destination country as well as customs clearance processes. If there are any additional fees, they are the responsibility of the customer and are not covered by the cost of the product or shipment. Customs regulations differ from one country to the other, so we advise contacting your country's customs authorities for additional details.
NO charges are our responsibility.
You must cover the customs fees before you may receive your goods. If you decline, the package will be returned to us, and your order will not be reimbursed.
Please get in contact with us via email if you have any more questions or issues.
We offer no refunds / exchanges due to hygiene reasons.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
A response will be given within 24-48 hours.